Paragon Bamboo
FAQs
We’ve answered some of the most common questions about our bamboo bedding, bath and home products below.
If you can’t find what you’re looking for, feel free to contact our team.
PRODUCT & MATERIAL
What is bamboo fabric made from?
Our products are made using bamboo-derived fibres, processed into a soft, breathable fabric designed for comfort and durability. When responsibly manufactured, bamboo produces a smooth, high-performance textile ideal for bedding and home products.
Is bamboo better than cotton?
Bamboo is naturally more breathable, moisture-wicking and thermoregulating than traditional cotton.
It also tends to feel softer and silkier, making it ideal for hot sleepers and sensitive skin. You can view a full comparison on our Bamboo vs Cotton page.
Is bamboo suitable for sensitive skin or allergies?
Yes. Bamboo fibres are naturally smooth and gentle on skin, helping to reduce irritation.
Our manufacturing partners operate within OEKO-TEX® certified facilities, meaning materials are tested for harmful substances.
CARE & WASHING
How do I wash bamboo bedding and towels?
We recommend washing at 30–40°C on a gentle cycle
Use a non-biological detergent that does not contain optical brighteners, bleaching agents or enzymes.
View our full product care details here
Can I tumble dry your bamboo products?
Yes, but we recommend a low heat setting to preserve softness and extend product lifespan. Air drying is ideal if possible.
Will bamboo shrink after washing?
Our bamboo products are pre-treated to minimise shrinkage, but like most natural fibre fabrics, slight shrinkage may occur if exposed to high heat.
ORDERS & DELIVERY
How long does delivery take?
Orders are typically dispatched within 1–2 working days.
UK delivery usually arrives within 1-2 working days. Full details can be found on our Delivery & Returns page.
Do you ship internationally or to the EU?
Yes, we ship internationally. Please email us for shipping quotations if you are outside of the UK.
Can I track my order?
Yes. Once your order has been dispatched, you’ll receive a tracking email with your courier tracking link.
RETURNS & EXCHANGES
What is your returns policy?
We do not offer a free returns process. However, unused items can be returned within the time frame stated on our Delivery & Returns page. This can be arranged at your local post office.
Items must be in original condition and packaging.
Can I exchange my item instead of returning?
Yes. If you’d like to exchange for a different size or colour, please contact our team and we’ll help arrange this.
SUSTAINABILITY & CERTIFICATIONS
Are your products eco-friendly?
We aim to be mindful and responsible in our material and production choices.
Bamboo is a rapidly renewable resource, and our manufacturing partners operate within certified and tested production environments.
Are your products OEKO-TEX® certified?
Our manufacturing partners operate within OEKO-TEX® Standard 100 certified facilities, meaning materials used are tested against harmful substances.
Is your packaging sustainable?
We’re actively reducing plastic usage and transitioning towards more recyclable and responsibly sourced packaging materials wherever possible.
Contact Us
Still have questions?
Our support team is here to help with anything we haven’t covered.