Terms & Conditions
Shortages / Incorrect products
We must be notified of any shortages or discrepancies within 48 hours of delivery. We take no responsibility for any shortages or discrepancies notified after this time. If your parcel arrives damaged, please note it with the courier or reject the delivery. If the box is damaged we accept no responsibility if items are missing and you have accepted delivery.
Please ensure you inspect your order closely when you receive it.
As our products are handmade there may be a tolerance of +/- approximately 5% on all measurements.
We aim to deliver all goods within 48 hours, however, this is not guaranteed. We send our products with Parcelforce on a next day service. They will keep you updated with time and date of your delivery via text or email, this is why this information is essential when ordering. If you have any questions or problems with your delivery, please visit www.parcelforce.com. Your tracking number will be on the confirmation email or text that you receive from them.
All orders placed before 2pm are selected for a 48 hour service. For any orders placed between 2pm and 4pm we will do our best to get them on a 48 hour service. Orders placed after 4pm will be sent the following day.
We ship to the UK Mainland, Isle of Man, Isle of Wight, Channel Islands, Scottish Islands, Ireland and many countries in Europe. For any other countries in the Euro currency and international destinations please email (firstname.lastname@example.org) or call (+44 (0) 1749 326024) for a quotation/applicable shipping/delivery costs/charges.
If you are interested in purchasing anything on this site, you may do so by adding the items to your shopping cart. We use WorldPay Payment System or Paypal, ensuring a safe transaction for you.