Shipping Information

We ship to the UK Mainland, Isle of Man, Isle of Wight, Channel Islands, Scottish Islands, Ireland and many countries in Europe and further afield. Please email (sales@paragonbamboo.com) or call (+44 (0) 1892 280347) for a quotation/applicable shipping/delivery costs/charges.

All orders for mainland UK, received before 2pm Monday to Friday will be sent using Parcelforce 24 hour service, however we cannot guarantee next day delivery.

Orders over £25 are shipped free only to mainland UK postcodes.

All orders being delivered to addresses outside of the UK mainland will be sent via DHL’s ‘Go Green Climate Neutral Service’. If you have any questions or problems with your delivery, please visit the relevant web site. They will keep you updated with time and date of your delivery via text or email, this is why this information is essential when ordering. Your tracking details will be on the confirmation email or text that you receive from the courier.

If you are ordering from a country outside of the United Kingdom please be aware that you may be liable for Customs and other duties applied by the country in which you reside or countries which your goods have had to travel through.